A: Hi, I was wondering if you have my test results in.

  B: I didn’t see anything out of the ordinary, but Iwant you to log onto our website for a printout of allof the details.

  A: So, basically, I am OK?

  B: If there were any major problems, I would alwaysnotify you by phone to come in.

  A: What will I learn when I see the results on thewebsite?

  B: A description of each test is given on the site.

  A: What will the numbers tell me?

  B: The website will give you a normal range and then tell you what your results are.

  A: Are all of my test results on that site?

  B: Your entire test history is on the site. You can compare your results from other years.